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Terms & Conditions

Your booking and stay at the Aava Whistler Resort are subject to the following terms and conditions:

 

Packages

You agree that the details of your package are correct at the time of booking. Please thoroughly check that the details of your package are accurate. If you are unsure, then please contact the hotel directly. 

 

Age Restriction

Guests must be 25 years or older to secure a reservation and to stay in a guest room. If guests are below 25 years of age, they would need to be accompanied by an adult of 25 years or older.

 

Deposit and Cancellation Policies

We strongly urge all clients to purchase cancellation insurance, as there is no refund for early departures, weather conditions, illness or injury.

 

SUMMER: April 19 to November 25, 2020

Deposit Policy

A credit card is required at the time of booking to secure the reservation. The full amount of room and tax will be charged two days prior to arrival.

 

Cancellation Policy

If the reservation is cancelled outside 48 hours before arrival, there will be no penalty. If the reservation is cancelled inside 48 hours before arrival, full payment will be taken and is non-refundable. A cancellation number will be issued at the time of notification. No shows and early departures apply.

The cancellation policy has temporarily been adjusted to 24 hours before arrival due to COVID-19. 

 

WINTER: November 26, 2020 to April 30, 2021 

Deposit Policy

Full amount of room and tax will be charged 14 days before arrival. If the booking is made inside of 14 days, the full amount will be applied at the time of booking.

 

Cancellation Policy

Reservations may be cancelled outside 14 days before arrival without penalty. If the reservation is cancelled inside 14 days before arrival full payment is non-refundable. A cancellation number will be issued at time of notification. No shows and early departures apply.

 

Smoking Policy

The Aava Whistler Hotel is a non-smoking facility; all guest rooms are non-smoking. A fee will be charged to guests who choose to disobey the non-smoking policy.

 

Extra Person Charge

All rates are based on single or double occupancy. For additional guests, $30 plus taxes per person per night will be charged.

 

Children

18 years old and under stay free in a room accompanied by an adult.

 

Tax Rates

All rates are subject to 8% applicable provincial sales tax, GST 5%, and municipal tax 3% (combine total 16%) and are subject to change. 

 

Parking, Pet Policy, Check in and Check out Times

  • $22 plus taxes per night, per vehicle
  • Pet friendly charge of $25 plus taxes per stay
  • Check In 4:00 p.m. and Check Out 11:00 a.m.

 

Disclaimer

Our site may contain technical inaccuracies or typographical errors or omissions. Aava Whistler Hotel is not responsible for any typographical, photographic, technical or pricing (including and without limitation mistaken hotel rates) errors listed on our site. Aava Whistler Hotel reserves the right to make changes, corrections and/ or improvements to the site, and to the products and programs described in such information, at any time without notice. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears the reservations contain or resulted from a mistake or error.

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