Terms & Conditions

Your booking and stay at the Aava Whistler Resort are subject to the following terms and conditions:



You agree that the details of your package are correct at the time of booking. Please thoroughly check that the details of your package are accurate. If you are unsure, then please contact the hotel directly. 


Age Restriction

Guests must be 25 years or older to secure a reservation and to stay in a guest room. If guests are below 25 years of age, they would need to be accompanied by an adult of 25 years or older.


Deposit and Cancellation Policies

We strongly urge all clients to purchase cancellation insurance, as there is no refund for early departures, weather conditions, illness or injury.

Deposit Policy

A credit card is required at the time of booking to secure the reservation. The full amount of room and tax will be charged two days prior to arrival.


Cancellation Policy

If the reservation is cancelled outside the specified days (refer section below) before arrival, there will be no penalty. If the reservation is cancelled inside the specified days (refer section below) before arrival, full payment will be taken and is non-refundable. A cancellation number will be issued at the time of notification. No shows and early departures apply.

  • Dec 1 – 18 2022  |  14-days Cancellation policy 
  • Dec 19, 2022 – Jan 3, 2023  |  30-days Cancellation policy 
  • Jan 4 – April 30, 2023  |  14-days Cancellation policy 
  • May 1 – Nov 30, 2023  |  48-hours Cancellation policy
  • Dec 1 – 17, 2023  |  21-days Cancellation policy 
  • Dec 18, 2023 – Jan 2, 2024  |  30-days Cancellation policy 
  • Jan 3 – April 30, 2024  |  21-days Cancellation policy


Smoking Policy

The Aava Whistler Hotel is a non-smoking facility; all guest rooms are non-smoking. A fee will be charged to guests who choose to disobey the non-smoking policy.


Extra Person Charge

All rates are based on single or double occupancy. For additional guests, $30 plus taxes per person per night will be charged.



18 years old and under stay free in a room accompanied by an adult.


Tax Rates

All rates are subject to 8% applicable provincial sales tax, GST 5%, and municipal tax 3% (combine total 16%) and are subject to change. 


Parking, Pet Policy, Check in and Check out Times

  • $22 plus taxes per night, per vehicle
  • Pet friendly charge of $25 plus taxes per stay
  • Check In 4:00 p.m. and Check Out 11:00 a.m.



Our site may contain technical inaccuracies or typographical errors or omissions. Aava Whistler Hotel is not responsible for any typographical, photographic, technical or pricing (including and without limitation mistaken hotel rates) errors listed on our site. Aava Whistler Hotel reserves the right to make changes, corrections and/ or improvements to the site, and to the products and programs described in such information, at any time without notice. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears the reservations contain or resulted from a mistake or error.